Traveller Reviews of our Inverness Hotel
At Royal Highland Hotel Inverness we value your feedback very highly. We take traveller reviews very seriously and use this information to ensure that all guests have a most enjoyable stay with us and to assist us in exceeding customer expectations . We are also rigorously assessed for quality of guest service on a very regular basis through our membership of Visit Scotland and he AA.
Use the Trip Advisor link to read the latest Trip Advisor traveller reviews of our Inverness hotel. We always encourage all guests to post reviews to Trip Advisor to help us with us with our constant drive for improvement in our service to you
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, we hope that our pro active approach in dealing with customer feedback demonstrates our continuing drive to improve the guest experience: - -.
Excellent short break (13 Oct 2013)
Just back from a great 3 day deal at the Royal Highland. Lovely hotel, grand staircase on entry. We had a lovely room (107), facing onto High Street but we didn't find it that noisy, there was a complimentary tray in room with bottles of still/sparkling water/various teas/coffees and hot chocolate/biscuits/candy sweets, topped up daily, lovely toiletries in bathroom too. Evening meal in Ash restaurant was excellent, great choice of food/wine/cocktails. Breakfast in a large bright room, great choices again- you could either have Full Scottish Breakfast or just Continental, staff all very helpful. Left luggage area which was great as we checked out at 1030 and transport wasn't until 1600. Hotel is in great location for bus/rail stations, shops, river walks.
Excellent value (17 Oct 2013)
If you are looking for sheer luxury this is not for you but if you want value with a taste of the past and central to amenities then this is the place. The grandeur has faded but we found the rooms clean and pleasant. Staff friendly and helpful with restaurant special offers/discount to help with budget
Great weekend good deal (17 Oct 2013)
Had a Gran weekend in the Royal hotel, good food and great value for money . Right in the heart of Inverness every where within walking distance, excellent location . No problems what so ever we will be back !!
Delightful (11 Oct 2013)
This hotel is not a sterile chain budget hotel, it is full of character and I would describe it as quirky (in a good way). It is spotless and well presented. The staff are friendly and welcoming and always willing to help.
The bedroom windows are not hermetically sealed, as some reviewers seem to want, so there is air in the rooms. A bit of outside noise creeps in with the air but how many of us sleep in a totally silent environment at home. My room was lovely and well sized with a good sized bathroom. The bed was very comfortable.
It is located centrally so don't stay here if you want countryside but being next to the train and bus station means travel is really easy.
The restaurant was fine. It is not the finest dining but is good food at good value and the staff are very attentive and friendly. Breakfast was plentiful, with lots of choice and again the staff were helpful and friendly.
I would definitely recommend this hotel to lone female travelers (and everyone else!). I would be very happy to return.
About the hotel
Traditional contemporary in a modern world
Serving the highlands for 163 years has taught us our service excellence from true experienceRead More
Deal of Deals
Ready for that well earned break?
Our Deal of Deals package has returned, offering luxurious accommodation and gourmet dining at superb pricesRead More
PHOTOS & VIDEOS
A Visual Feast
Images which tell more than a thousand words of our hotel and its stunning interiors and artefactsRead More
Highland Hospitality, Inverness style
The best Highland Hospitality deal for our Highlands and Islands Guests - available until 31 March 2014Read More